新宇软件（苏州工业园区）有限公司 招聘
  JapaneseE-NotebookEnterpriseSolutionsProfessionalServicesConsultant/SupportAnalyst (该职位已经过期)   申请此职位 分享给MSN/QQ好友 推荐给朋友
岗位类别： 计算机/网络   专业要求： 不限  
学    历： 本科  工作经验： 2 年
工作地区： 辽宁省大连市  月    薪： 面议 
性别要求： 不限  招聘人数： 不限 
发布日期： 2008-3-22   
信息来源： 前程无忧  
职位描述及要求



CambridgeSoft is currently leading the Industry with our award winning E-Notebook Enterprise technology. This goal of this project is meet the level of service to our customers, as call volumes increase for this product.
Scope of Work Activities
E-Notebook Enterprise Solutions include the following core products:
E-Notebook Std / Pro / Ultra ( Custom Project)
Oracle Cartridge
ChemOffice Web Server Core Integration
Customer project focused work – remote / on-site throughout Asia Pacific Region.
Customization / Configuration – E-Notebook Std / Pro / Ultra ( Custom Project)
Deployment – E-Notebook Std / Pro / Ultra ( Custom Project)
Training for E-Notebook Std / Pro / Ultra
Providing electronic support for E-Notebook Std / Pro / Ultra.
Answering technical support phone line for E-Notebook Std / Pro / Ultra.
Update/Create documentation assets as needed
Skills and Competencies
Required
Solid knowledge of Windows / Unix Operating Systems
Solid knowledge with Microsoft Office technologies (VB, .net) – Programming Experience
Solid knowledge of Oracle Database technologies
Excellent English / Japanese literacy and numeracy skills
Superior written and verbal communications skills
Scientific knowledge, Chemistry educational background, work experience preferred.
Understanding of the workflows in Scientific Research
Self-starter, attention to detail
Flexible hours to cover 11-9 PM (UTC +8)
Flexibility to train in Cambridge, MA
Customer training skills
Managerial Approach
Position will report to Charles Coyne Director Professional Services / Toshio Maruo Director Professional Services.
Meetings will be based around specific project work – customization / configuration, deployments, training etc… on a regular schedule 2-3 times / week.
Measurements will be based mainly on customer feedback regarding successful customization / configuration, deployments, training projects deployments and the resolution of QA issues.
Training and Orientation
Training in the US for a period of 4 weeks for familiarization with Informatics Enterprise Solutions and services processes at CambridgeSoft.



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联系方式
公司地址：苏州工业园区国际科技园科技广场18楼
邮政编码：215021
电子邮箱：dalianhr@suzsoft.com
公司网址： http://www.darwinsuzsoft.com/
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